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terms of service

Terms of Service
Last updated: Feb 12, 2024

Welcome to UpMedia! By accessing our website at www.up-media.io, you agree to adhere to the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.

Terminology

In these Terms and Conditions, the following definitions apply:

  • “Client”, “You”, and “Your” refer to the person using this website and agreeing to the Company’s terms.
  • “The Company”, “Ourselves”, “We”, “Our”, and “Us” refer to Up Media (Triton X EOOD).
  • “Party”, “Parties”, or “Us” refers to both the Client and Us collectively.

General Conditions

  1. Service Usage: Your use of the Service is at your own risk. The service is provided “as is” and “as available”.
  2. Engagement Metrics: We do not guarantee a specific number of followers, likes, or comments as these depend on the quality of your content.
  3. User Interaction: We aim to attract real users to your feed but cannot prevent spam or inactive followers. You can remove unwanted followers using various services.
  4. Service Availability: We do not guarantee uninterrupted, error-free service.
  5. Support: Support is available only in English and via email.
  6. Modification Restrictions: You must not alter or hack the Service or any associated website to imply a false association with UpMedia.
  7. Abuse Policy: Any form of abuse towards UpMedia staff or users will result in immediate account termination.
  8. Third-Party Services: UpMedia uses third-party vendors for necessary technology to run the Service.
  9. Account Verification: UpMedia is not responsible for any issues arising from Instagram’s account verification processes, including non-receipt of SMS codes.
  10. Service Warranties: UpMedia does not guarantee that the service will meet your requirements, be uninterrupted or error-free, or that results will be reliable.
  11. Liability: UpMedia is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the service.
  12. Inquiries: Send any questions about the Terms of Service to info@up-media.io.
  13. Terms Changes: It is your responsibility to check for updates to these Terms.

Refunds & Membership Terms

  • Refund Policy: We offer a full monthly refund under our Real Growth Guarantee if you do not achieve net-positive Instagram growth after 7 days.
  • Service Description: UpMedia provides personal assistant and marketing consultation services to enhance your Instagram presence. We do not endorse spam or inauthentic interactions.
  • Refund Conditions: Refunds are generally not provided, except under specific circumstances where service was not rendered.
  • Liability Disclaimer: By using our services, you release UpMedia from any legal responsibility for Instagram account issues, including bans or removals.
  • Cancellation will be made upon notification from the client, Payment that has been made will not be refunded, and the service will continue till the end of covering payment. If the subscription is yearly than the client will be refunded by the relative amount left.

Use of Cookies

We use cookies to enhance user experience. By using our website, you consent to our use of cookies as per our Privacy Policy.

Intellectual Property

Unless otherwise stated, Triton X EOOD owns the intellectual property rights for all material on our site. All rights are reserved. You may access this material for personal use subject to the restrictions in these terms.

You must not:

  • Republish material from UpMedia
  • Sell, rent, or sub-license material from UpMedia
  • Reproduce, duplicate, or copy material from UpMedia
  • Redistribute content from UpMedia

iFrames

Without permission, you may not create frames around our webpages that alter their visual presentation.

Content Liability

We are not responsible for any content appearing on your website. You agree to protect and defend us against all claims arising from your website. No link should appear that may be interpreted as libelous, obscene, criminal, or which infringes on third-party rights.

For any questions or further information, please contact us at info@up-media.io.

Triton X EOOD, Simeonvosko Shose 166a, Sofia.

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